Payments

We accept the following forms of payment:

Bank transfer – We will supply our details to you upon request
Cheque – Please make payable to Links Genealogy Ltd.
Debit or credit card via PayPal – A simple and secure process. Pay Links Genealogy here
(A PayPal account is not required to use this service)

All PayPal transactions take place in a secure web environment. This process takes only a matter of minutes and is available 24 hours a  day. We will email you the invoice to allow you to make the payment and then simply follow the instructions.

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Deposit
After reviewing your research requirements with you, we will carry out preliminary searches to ensure that there are family records available for you. There is no charge for this. Only when this has been confirmed will we ask for a deposit payment  to be made and then the journey will begin…

Instalments
The normal deposit to commence is 50% of the package price with the remaining 50% being due when the research is ready to dispatch. If you prefer to spread this over perhaps three or four payments then this is quite acceptable.
All documentation remains the property of Links Genealogy until the final payment is made.

Balance Payment
Upon completion of your research you will be advised that the documentation is ready for dispatch. At this point a request for the final payment will be made. Once this payment has been received the documentation will be forwarded to you via recorded or special delivery direct to your chosen address.

Postage
All package prices include recorded delivery UK postage. Prices for other destinations can be made available upon demand.

Please note:
On rare occasions it is not possible to trace a surname line back as far as our package indicates. Should this be the case you will be contacted by e-mail and offered the choice of either having another line researched, or paying a reduced charge.

Contract Termination
If the customer wishes to terminate the research contract, they must inform Links Genealogy by email or by telephone. Links Genealogy will calculate the amount of work carried out prior to cancellation, and will bill the customer at a rate of £15 per hour, up to the package price ordered. All research work carried out will remain the property of Links Genealogy until payment is received, when the work will be passed to the customer.

email us: or  Phoneicon_c32dc553-7743-4e89-b8c9-0e2f8e7debec 01384 354424

Links GenealogyBusiness Hours:
8 Thirlmere Walk
Lakeside
Brierley Hill
West Midlands
DY5 3SE
Tel: 01384 354424
Mon - Sat 9am - 5pm
Sun 11am - 4pm